Privacy Policy
Last updated: 30 May 2026
This Privacy Policy explains how Arise Labs collects, uses, and protects personal information when you use our websites, applications, and services — including Kuploy and Leeram (together, the “Services”). We are committed to handling your information responsibly and in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Who we are
The Services are operated by Arise Labs Ventures, a business registered in the Province of Alberta, Canada. For the purposes of applicable privacy law, Arise Labs Ventures is the organization responsible for the personal information described in this policy. Our registration details appear at the end of this page.
2. Information we collect
- Information you provide: account details such as your name and email address, and any content you submit to the Services.
- Billing information: if you purchase a paid plan, payment details are processed by our payment providers; we do not store full card numbers.
- Usage and device data: log data, device and browser information, and similar technical details collected automatically when you use the Services.
- Cookies and similar technologies: used to keep you signed in, remember preferences, and understand how the Services are used.
3. How we use information
- to provide, maintain, and improve the Services;
- to process transactions and send related information;
- to communicate with you about updates, security, and support;
- to protect the Services and detect or prevent fraud and abuse; and
- to comply with legal obligations.
4. Legal basis and consent
We collect and use personal information with your knowledge and consent, except where permitted or required by law. By using the Services, you consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
5. Sharing and disclosure
We do not sell your personal information. We may share it with trusted service providers who process it on our behalf (for example, hosting and payment processors), under confidentiality obligations; where required by law or to respond to lawful requests; and in connection with a business transaction such as a merger or acquisition, with appropriate safeguards.
6. International transfers
Some of our service providers may process information outside Canada. Where this happens, the information may be subject to the laws of those jurisdictions, and we take reasonable steps to ensure it remains protected.
7. Data retention
We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes. When information is no longer required, we take reasonable steps to securely delete or anonymize it.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
9. Your rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccuracies, or request deletion. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
10. Children’s privacy
The Services are not directed to children under the age of majority, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us so we can address it.
11. Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice.
12. Contact us
For privacy questions or requests, contact our privacy contact at privacy@ariselabs.co or support@ariselabs.co. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
- Legal name
- Arise Labs Ventures
- Jurisdiction
- Alberta, Canada
- Alberta Registration Number
- TN28199966
- Business Number (CRA)
- 712846237